This Cookie Policy explains how ComplyGuard ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website complyguard.eu. It explains what these technologies are, why we use them, and your rights to control their use.
This policy should be read alongside our Privacy Policy, which provides more information about how we handle your personal data.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work properly, improve user experience, and provide information to website owners.
Cookies can be "first-party" (set by the website you're visiting) or "third-party" (set by other services used on the website). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period).
3. Types of Cookies We Use
🔒 Strictly Necessary Cookies
Required — Cannot be disabled
These cookies are essential for the website to function. They enable core features like security, session management, and accessibility. The website cannot work properly without them, and they do not require your consent under the ePrivacy Directive.
What they do:
Keep you logged in during your session
Remember your cookie consent preferences
Ensure website security and prevent fraud
Enable load balancing for optimal performance
⚙️ Functional Cookies
Optional
These cookies enable enhanced functionality and personalization. They remember your preferences and settings to provide a more personalized experience.
What they do:
Remember your language preference
Store your display settings (e.g., dark/light mode)
Remember your dashboard customizations
📊 Analytics Cookies
Optional
These cookies help us understand how visitors interact with our website. We use privacy-friendly analytics that do not track you across other websites.
What they do:
Count visitors and track page views
Understand which pages are most popular
Identify how users navigate through the site
Help us improve our website based on usage patterns
📢 Marketing Cookies
Not Used
We do not use marketing or advertising cookies. We do not track you for advertising purposes, serve personalized ads, or share your data with advertising networks. Your browsing behavior on ComplyGuard is not used to target you with ads elsewhere.
4. Specific Cookies
Here is a detailed list of the cookies we use:
Strictly Necessary Cookies
Cookie Name
Purpose
Duration
Type
__session
Maintains your logged-in session
Session
First-party
cg_consent
Stores your cookie consent preferences
12 months
First-party
cg_csrf
Security token to prevent cross-site request forgery
Session
First-party
Functional Cookies
Cookie Name
Purpose
Duration
Type
cg_lang
Remembers your preferred language
12 months
First-party
cg_theme
Stores your display theme preference
12 months
First-party
Analytics Cookies
Cookie Name
Purpose
Duration
Type
_pk_id.*
Analytics - recognizes returning visitors
13 months
First-party
_pk_ses.*
Analytics - tracks current session
30 minutes
First-party
5. Cookie Consent
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. Under the ePrivacy Directive:
Strictly necessary cookies do not require your consent — they are essential for the website to function
All other cookies (functional, analytics) require your explicit consent before we can use them
You can choose to accept all cookies, reject all non-essential cookies, or customize your preferences. Your choice is stored in the cg_consent cookie so we remember your preferences for future visits.
Changing your preferences: You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer, or by clearing your cookies and visiting the site again.
6. How to Control Cookies
In addition to our cookie consent tool, you can control cookies directly through your browser settings. Most browsers allow you to:
View what cookies are stored on your device
Delete all or specific cookies
Block all cookies or only third-party cookies
Receive notifications when cookies are being set
Here are links to cookie management instructions for popular browsers:
Note: Blocking all cookies may impact your experience on our website. Some features may not work correctly if strictly necessary cookies are blocked.
7. Third-Party Cookies
We minimize the use of third-party cookies. When we do use third-party services that may set cookies, they are bound by their own privacy policies:
Analytics provider: We use privacy-focused analytics. See their privacy policy for details on their data practices.
We do not use social media plugins that track your activity, advertising cookies, or other tracking technologies from third-party advertising networks.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, technology, legal requirements, or our business practices.
When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may also update our cookie banner to request your consent again.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us: